Privacy Policy

This policy specifies how Seebird Solutions AS uses the personal data we collect when you use our websites, platforms, online services, and desktop applications. For specifics on web camera usage visit

What data do we collect?

Seebird collects the following data:

  • Personal identification information, such as a name, company email address and company phone number.

  • IP addresses and server logs when you access our online services.

How do we collect your data?

You directly provide Seebird with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website, via your web browser’s cookies.

  • When you access any of our online services like The Hub.

  • When you run the PTZ Connect desktop application.

How will we use your data?

Seebird collects your data so that we can:

  • Process your order and manage your account.

  • Email you with offers and information on internal products and services which we believe will be useful for you and, if you consent to being informed, special offers from external partners we think you might like.

  • Continuously improve our online products and services based on volume and frequency of use.

Seebird utilizes several automated systems to help with bug tracking and system utilization. These systems analyze how our service is used and performs so that we can improve our offering. These systems may identify that you have a problem with logging in and as such must utilize your personal information so that we can contact you to provide support.

Seebird does not share your data with any companies for them to offer you their products and services. We may however need to share your data with third-party companies who provide ongoing technical support and development of the Seebird products and services.

When Seebird processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Seebird uses DigitalOcean servers to store your data:

Unless otherwise specified, we do not delete session data as it is linked to the records of other participants which are often necessary for contractual and legal reasons.

Where is your data stored?

Seebird’s servers are located in Germany as is your data. Your information is transferred securely and stored in an encrypted state.