Before the pandemic our customers came from all over the world to MRC Global Norway to join the FAT(Factory Acceptance Test). When the world closed up, they couldn’t be on site to witness the testing of their products. They wanted to join the FAT remotely, so we came with a very basic camera solution that didn’t cover everything as we wanted. When we got introduced to SeeBird that changed our and the customers experience totally. We got a much better video quality and controllable camera system that our customers could also control from their end. We can add our phone for an extra camera that makes it very easy for us to move around with it. We can also share the FAT procedure and the different programs that we use under the testing. That makes it very easy for our customers to follow.
We are very happy with this system, it covers all of our needs to give our customers an excellent experience. And we have received a lot of good feedbacks from them.